Exchange prices are quoted on the basis that the customer will return cores of the same part number as invoiced, in normal, repairable condition, in compliance with any applicable F.A.R.'s, and will include complete traceability data including aircraft registration, time on/off, cycles, etc, and will include a squawk and be signed by a certified technician or corporate officer.
Core Deposits are due at the time of purchase unless specific authorization is obtained from a Pilots HQ corporate officer.
If an acceptable core is not received within thirty (15) days of date of invoice, a late charge of 10% of the core deposit will be retained as a late fee.
If an acceptable core is not received within thirty (30) days of date of invoice, a late charge of 25% of the core deposit will be retained as a late fee.
If an acceptable core is received over forty-five (45) days past date of invoice, the acceptance of the core will be at the sole discretion of Pilots HQ LLC, and 50% of the core deposit will be retained as a late charge.
Pilots HQ LLC reserves the option to reject any returned units that have been damaged from external causes such as fire, crash, submersion, cannibalization, inept repair, abnormal wear, etc.
If abnormal damage is found, either at the time of exchange or later during overhaul, the exchange price will not be applicable. Instead, the customer will be invoiced on a time and material basis for the abnormal work actually performed, plus the cost of the exchange unit. If an exchange core is found to be Beyond Economical Repair (BER), the customer will be invoiced for the core charge listed on the original invoice. The customer will be given the opportunity to provide a substitute core in the event that there is additional charges. The customer will have 5 days to respond to the additional billing notification. If the customer fails to respond to the additional billing, they hereby authorizes the charge of the credit card provided with the order. If charges are declined, the customer agrees to pay the balance in full.